Cruise Reviews

TILBURY TO ICELAND ON 27TH JUNE 2008

Reviewed By: MASLIN, HITCHIN on 26th Jul 2008
Cruise Line: Transocean Tours Times cruised before: 10+
Cruise Ship: Marco Polo Sailed: June, 2008
Destination: Northern Europe Age: 65+
We boarded the Marco Polo at Tilbury with speed and efficency. Having sailed on her twice before, we were very disappointed to find the crew had changed and were inefficent due to the lack of staff (both cabin & restaurant) and not having good English language. conmunication was not good. The food was not the standard we had expected and beverages were not free of charge 24hrs a day. The best thing on the ship was the entertainment which we found first class. We would not travel on Marco Polo again.
Quality of Food2
Entertainment5
Every one 1st class t he best thing on the ship
Shore Excursions1
Akureyri THE TOUR GUIDE WAS VERY GOOD/ HEIMAEY THE TENDER TO AND FROM THE SHIP WAS NOT SATISFACTORY
Staff1
NOT ENOUGH AND COULD NOT UNDERSTAND ENGLISH VERY WELL
Children's Facilitiesn/a
Onboard Activities2
Cabins1
SMALL HANGING SPACE, TV AND TELEPHONE DID NOT WORK WHEN WE ARRIVED ON BOARD
Overall Rating1
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Opinion: Agree Comment by Marjoribanks, Guildford (10 Aug 08 16:57) about this REVIEW.
Strongly agree. We found the itinerary and excursions excellent but the hotel aspects appalling. We were especially disappointed to find we had been bumped off first seating for dinner, which as far as we were concerned condemned us to dine in the Bistro - where the selection of wines was completely inadequate. The cabin, too, was poky and had inadequate hanging space, a dreadfully hard bed for my poor wife, rotten air-conditioning and disgusting lavatory paper. The crew (some of them) barely spoke enough English to understand what was aid to them. Roger Marjoribanks
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